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Academic Journal

The Influence Of The Quality Of Population Documents Service Through 3 In 1 Program To People Satisfaction In The Department Of Population And Civil Registration In North Halmahera District

Authors : Oktovianus Panusi; Muhlis Hafel; Milwan

Subjects: Service Quality; Community Satisfaction; Asurance

Source: International Journal of Arts and Social Science 3(5) 274-285

Academic Journal

Measurement of Service Quality Perception, Customer Satisfaction, and Customer Loyalty in PT Medika Antapani

Authors : Yustia Annisaa Thaharoh; Ira Fachira

Subjects: Loyalty; Service Quality; Satisfaction

Source: International Journal of Current Science Research and Review 06(03) 1922-1927

Academic Journal

Employing Fuzzy-weighted SERVQUAL, Refined-KANO, IPA, and QFD to Assess Service Quality in Vocational Higher Education

Authors : Surtiningtyas, Sri Rahayu; Saputra, Surya Tri

Subjects: Fuzzy-Weighted SERVQUAL; Refined-KANO; Importance-Performance Analysis

Source: Jurnal Kependidikan: Jurnal Hasil Penelitian dan Kajian Kepustakaan di Bidang Pendidikan, Pengajaran dan Pembelajaran; Vol 9, No 1 (2023): March (IN PROGRESS); 272-286 ; 2442-7667

Academic Journal

PENGARUH KUALITAS PELAYANAN DAN PERSEPSI HARGA TERHADAP KEPUASAN PELANGGAN GO-JEK

Authors : Melda Seprianti; Abdul Malik

Subjects: Service Quality; Price Perception; Customer Satisfaction

Source: EKSYA : Jurnal Ekonomi Syariah; Vol. 4 No. 1 (2023): JURNAL EKSYA: JURNAL EKONOMI SYARIAH; 134-142 ; 2746-8933 ; 2746-8925 ; 10.56874/eksya.v4i1

Academic Journal

BEDAS POLICIES (RISING, EDUCATION, DYNAMIC, RELIGION, AND PROSPEROUS) IN DISDUKCAPIL, BANDUNG DISTRICT

Authors : Elsye, Rosmery Elsye

Subjects: public administration; Politics; public servicequalitative

Source: Sosiohumaniora; Vol 25, No 1 (2023): Sosiohumaniora: Jurnal Ilmu-Ilmu Sosial dan Humaniora, MARCH 2023; 52-59 ; 2443-2660 ; 1411-0911 ; 10.24198/sosiohumaniora.v25i1

Academic Journal

E–RECOVERY SERVICE QUALITY TERHADAP E-LOYALTY PELANGGAN GOFOOD BANDUNG

Authors : Amanah, Dita; Harahap, Dedy Ansari

Subjects: E-Recovery Service Quality; E-Loyalty; GoFood

Source: Niagawan; Vol 12, No 1 (2023): NIAGAWAN VOL 12 NO 1 MARET 2023; 32-44 ; 2579-8014 ; 2301-7775 ; 10.24114/niaga.v12i1

Academic Journal

Analysis of the Influence of Service Quality on Consumer Satisfaction at Anugerah Lau Dendang Store

Authors : Putri, Yuzia Eka; Akmal, Nikmat Puspita; Anugerah, Ajeng Inggit

Subjects: Service Quality and satisfaction

Source: Journal of Community Research and Service; Vol 7, No 1: January 2023; 183-186 ; 2549-3434 ; 2549-1849 ; 10.24114/jcrs.v7i1

Academic Journal

Increasing E-Loyalty of E-Commerce Users Through E-Satisfaction and E-Trust

Authors : Wahid, Ayi; Vivi Afifah

Subjects: E-Service Quality; E-Satisfaction; E-Trust

Source: Dinasti International Journal of Management Science; Vol 4 No 3 (2023): Dinasti International Journal of Management Science (January - February 2023); 575-584 ; 2686-522X ; 2686-5211 ;

Academic Journal

How to Determine the Customer Purchase Decision at Kopi Tikum Shop, South Jakarta

Authors : Havidz, Ikramina Larasati Hazrati; Nugraha, Dika Ajy; Aima, M. Havidz

Subjects: Product Quality; Price Suitability; Service Quality

Source: Dinasti International Journal of Management Science; Vol 4 No 4 (2023): Dinasti International Journal of Management Science (March - April 2023); 604-612 ; 2686-522X ; 2686-5211 ; 10.31933/dijms.v4i4

Academic Journal

L’IMPACT DE LA QUALITE DE SERVICE SUR LES INTENTIONS COMPORTEMENTALES DE LA CLIENTELE DES BANQUES DE DETAIL AU MAROC ...

Authors : EL MAKHZANI, MARJANA

Subjects: QUALITÉ DE SERVICE; INTENTIONS COMPORTEMENTALES; BANQUE