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Format : Academic Journals Subject : service quality Filter by : Subject

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Academic Journal

The service sector in the classical world: focus on entertainment and well-being

Authors : Bröchner, Jan, 1948

Subjects: Antikvetenskap; Classical Archaeology and Ancient History; Greece

Source: International Journal of Quality and Service Sciences. 15(5):1-14

Academic Journal

Key Factors Shaping Customers' Satisfaction and Reuse Intentions: An Extensive Systematic Review

Authors : Thuy Ngoc Lam

Subjects: food ordering app; reuse intentions; customer satisfaction

Source: TEM Journal, Vol 12, Iss 4, Pp 2123-2136 (2023)

Academic Journal

Customer Relationship Management Moderation in School Selection at Al Ibrah Gresik

Authors : Triasmono Triasmono; Mu'minatus Sholichah; Eva Desembrianita

Subjects: customer relationship management (crm); election decision; school location

Source: Palapa: Jurnal Studi Keislaman dan Ilmu Pendidikan, Vol 11, Iss 2, Pp 694-714 (2023)

Academic Journal

Analysis of Customer Satisfaction and the Customer Experience in Digital Payments: A Meta-Analysis Review

Authors : Agarwal, S.; Malik, P.; Gautam, S.

Subjects: functional quality; perceived value; trust

Source: International Journal of Business Science and Applied Management, Vol 18, Iss 1, Pp 1-17 (2023)

Academic Journal

Development and validation of primary health care quality assessment tool

Authors : Pouria Farrokhi; Ehsan Zarei; Rafat Bagherzadeh

Subjects: Service Quality; Primary Health Care; Validity

Source: BMC Health Services Research, Vol 23, Iss 1, Pp 1-9 (2023)

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Academic Journal

4-6 Yaş Kur’an Kurslarına Yönelik Online Şikâyetler Üzerine Bir Durum Çalışması: sikayetvar.com Örneği

Authors : Fatma Kurttekin

Subjects: religious education; 4-6 years old qur’an course; service quality

Source: Tetkik, Iss 4, Pp 173-196 (2023)

Academic Journal

CUSTOMER SATISFACTION AS A MEDIATOR OF PRICE AND SERVICE QUALITY IN SPA'S CUSTOMERS BRAND SWITCHING BEHAVIOR

Authors : Laila Zulhijja; Surachman Surachman; Sunaryo Sunaryo

Subjects: price; service quality; customer satisfaction

Source: Jurnal Aplikasi Manajemen, Vol 21, Iss 3, Pp 830-841 (2023)

Academic Journal

HOW BRAND TRUST MAKES PRICE AND SERVICE QUALITY SATISFY CUSTOMER INFORMATION TECHNOLOGY

Authors : Umbas Krisnanto; Fiksa Atlita Natanugraha

Subjects: brand trust; customer satisfaction; price

Source: Jurnal Aplikasi Manajemen, Vol 21, Iss 3, Pp 659-670 (2023)

Academic Journal

ISLAMIC SCHOOL IMAGE AND SERVICE QUALITY ON ISLAMIC ELEMENTARY SCHOOLS: THE ROLE OF WORD OF MOUTH AS MEDIATION

Authors : Hamzah Hamzah; Miftah Syarif; Astri Ayu Purwati

Subjects: islamic school image; service quality; word of mouth

Source: Jurnal Aplikasi Manajemen, Vol 21, Iss 3, Pp 737-747 (2023)

Academic Journal

BUSINESS STRATEGY ANALYSIS TO ACHIEVE CUSTOMER LOYALTY AMONG TELKOM PROVIDER USERS AT MUHAMMADIYAH SUKABUMI UNIVERSITY

Authors : Muhammad Abdul Aziz

Subjects: service quality; corporate image; customer satisfaction

Source: Sibatik Journal, Vol 2, Iss 10, Pp 3003-3018 (2023)