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SERVICE QUALITY MEASURE IN ETHIOPIAN HIGHER EDUCATION CONTEXT: DEVELOPING A COMPREHENSIVE MEASURE

• Authors : Zelalem Oliso

Subjects: higher education service quality; generic service quality models; arba minch university

• Source: International Journal of Educational Review, Law and Social Sciences, Vol 3, Iss 3, Pp 737-749 (2023)

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Time for Tea : Factors of Service Quality, Memorable Tourism Experience and Loyalty in Sustainable Tea Tourism Destination

• Authors : Ng, Siew Imm; Lim, Xin Jean; Hall, C. Michael

Subjects: destination loyalty; destination service quality; memorable tourism experience

• Source: Sustainability (Switzerland). 14(21)

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Impact of e-service quality on e-loyalty of online banking customers in Pakistan during the Covid-19 pandemic: mediating role of e-satisfaction

• Authors : Fahad Najeeb Khan; Muhammad Usman Arshad; Muhammad Munir

Subjects: E-service quality; E-satisfaction; E-loyalty

• Source: Future Business Journal, Vol 9, Iss 1, Pp 1-12 (2023)

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Assessing the quality of hospital outpatient services in Iran: a systematic review and meta-analysis

• Authors : Pouria Farrokhi; Rafat Bagherzadeh; Morteza Arab-Zozani

Subjects: Service quality; Health quality; Outpatient services

• Source: BMC Health Services Research, Vol 23, Iss 1, Pp 1-9 (2023)

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Task offloading optimization mechanism based on deep neural network in edge-cloud environment

• Authors : Lingkang Meng; Yingjie Wang; Haipeng Wang

Subjects: Edge-cloud; Task offloading; Mobile crowdsourcing

• Source: Journal of Cloud Computing: Advances, Systems and Applications, Vol 12, Iss 1, Pp 1-12 (2023)

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Gaining User Satisfaction of KAI-Access: E‐Service Quality Dimensions as Antecedent Through E‐Trust

• Authors : Andrieta Shintia Dewi; Astri Wulandari; Agus Rahayu

Subjects: e-service quality dimensions; e-trust; e-satisfaction

• Source: APMBA (Asia Pacific Management and Business Application), Vol 11, Iss 3, Pp 363-378 (2023)

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Analysis of Grab Transportation Services in Ciamis Regency, West Java, Indonesia

• Authors : Adang Djatnika Effendi

Subjects: service quality physical evidence, reliability, responsiveness, assurance, and attention), customer satisfaction; Social Sciences

• Source: Khazanah Sosial, Vol 5, Iss 1, Pp 173-180 (2023)

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Examining the effect of electronic banking service quality on customer satisfaction and loyalty: an implication for technological innovation

• Authors : Samuel Godadaw Ayinaddis; Birhan Ambachew Taye; Bantie Getnet Yirsaw

Subjects: Technological innovation; e-Banking; Service quality

• Source: Journal of Innovation and Entrepreneurship, Vol 12, Iss 1, Pp 1-18 (2023)

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Numerical Analysis and Service Quality Evaluation of the Fresh Agricultural Produce Supply Chain Platform

• Authors : Wang, Yong; Deng, Xudong; Lu, Qian

Subjects: Engineering and Technology; Civil Engineering; Transport Systems and Logistics

• Source: Applied Sciences. 13(2)

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QUALITY EVALUATION OF E-GOVERNMENT SERVICES -THE CASE OF ALBANIA

• Authors : Keco, Remzi; Tomorri, Ilir; Tomorri, Kejsi

• Source: Transylvanian Review of Administrative Sciences. February, 2023 Issue 68, p20, 14 p.

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